Top telus billing support Secrets
Top telus billing support Secrets
Blog Article
On the other hand, immediately after reviewing the deal, I seen it didn’t mirror the discounts or approach particulars mentioned, like the 500GB of knowledge and extra special discounts for pre-approved payments.
Hey @DjE we can easily certainly do what we will to aid. Is it possible to you should mail us A personal message and We're going to go from there?
We are sorry to listen to about all these troubles you have seasoned with both tech support and billing. You should send us a private message, and we’ll operate to have you the help and comply with-up required to solve these challenges without delay.
00 far more a month. Regardless that my contract suggests promo rate is for 2 a long time my Invoice suggests it is actually just one yr. Immediately after paying out an afternoon nowadays attempting to get assistance, once the 3rd individual I spoke they claimed they'll investigate it and phone me back. I did not get a call back with answers. This is totally unacceptable. I regret signing up with Telus and can explain to everyone I understand to never ever join with them. Outside of curiosity I identified as Shaw and instantly experienced the call answered and the individual I spoke with was clear and articulate. Experience trapped inside a deal and at the mercy of an enormous program that has no assistance for its customers.
The TELUS group acknowledges that our do the job spans many Territories and Treaty regions and we've been grateful for the standard Know-how Keepers and Elders who are with us nowadays, all those who have absent ahead of us and also the youth that encourage us.
I might also like to be aware of why this was removed? Would seem stupid that we now really have to get in touch with tech support to carry out something which we Telus customer service did not need the for previously
I was not telling but hoping to speak to him yet he acquired mad and hung up. That is ridiculous and intensely Terrible customer service. I will likely be pulling my two traces from Telus . If This can be the customer service shoppers are obtaining out of your reps than you have to resource it elsewhere. I are with Telus for approximately 14 a long time and It really is fairly unfortunate that it has come to this . Taking a look at these threads and feedback still left by Many others it appears I am not the one a person.
I'm advised to talk to Loyalty and determination and even now having no where by. I've managed to talk to 2 individuals that termed themselves supervisors within the Philippines, who couldn't aid me.
If our reply settled your situation, please click on Settle for as Alternative to aid Other folks in the Neighborhood.
If an automated assistant asks for The explanation of your contact, mention "I would want to make payment preparations for my mobility bill".
Thank you in your consideration to this matter. I stay up for a prompt and satisfactory resolution.
I want a phone from somebody that has some decision generating energy on how I can near my accounts and be carried out with Telus.
My pro is an extremely patient male. He taught me how to fix my challenge in numerous quick actions. What’s a lot more, he guided me by way of every move, occasionally over at the time. I'm definitely grateful!
The TELUS team acknowledges that our work spans a lot of Territories and Treaty regions and we are grateful for the standard Information Keepers and Elders who're with us today, individuals who have absent before us as well as youth that inspire us.
I will terminate each of the services household and cell with Telus and inform my family and friends to take action, that was the worst experience I got with Telus